Better Than Hillary Care: Some Good News on Health Care Entrepreneurship

There’s no doubt that health care expenditures have greatly
increased in the
Of course, the increasing expense of medical services is also a problem, particularly for those with low incomes. But here’s some exciting news: a great breakthrough in affordable health care is underway! Wal-Mart plans to open 400 walk-in clinics in its stores by 2010.
The walk-in clinic concept is a wonderful one. Done correctly, it’s convenient, inexpensive, and gives great service. I used to go to such a walk-in clinic in a small town in the Rocky Mountain West. It was opened by a local surgeon who was fed up with the municipal hospital and large local private clinic, two bureaucratic monstrosities that battled each other for monopoly rights, and tried to drive independent practitioners out of business. The surgeon staffed his clinics with M.D.s and nurses who, for one reason or another, were interested in relatively temporary positions. The care offered was fast, friendly, very competent, and notably less expensive than the “mainstream” alternatives. I suspect it requires real devotion to customer satisfaction to make the walk-in concept work, and this surgeon and his staff had it. So does Wal-Mart.
Wal-Mart counts among its regular customers those with low income; Wal-Mart is a great boon for them, with its great variety of low-cost, high-quality consumer goods. Incorporating these walk-in clinics would allow shoppers easy access to low-cost, basic medical care, including preventive care. What a great thing, particularly for those with low income, who tend to find it more difficult to see a doctor! Wal-Mart’s plan would do far more to reduce costs and improve access for the poor than any of the inane big-government schemes proposed by our presidential candidates. In a pilot run, Wal-Mart found that over half of the customers using the pilot clinic were uninsured. Of course, being poor and uninsured is much less important when basic care is inexpensive and readily available. Wal-Mart also has launched a line of budget generic pharmaceuticals. They’d probably develop inexpensive health insurance, too, if only government would allow it.
Unfortunately, Wal-Mart is the target of utterly irrational hatred on the part of self-appointed “consumer” advocates and government officials. Watch for these scoundrels to try to block Wal-Mart’s wonderful project. The small walk-in clinic I used to visit doesn’t exist anymore. The owner was harassed by the scoundrels of the local “mainstream” clinic until he eventually gave up in frustration, sold his operations, and traded practicing medicine for law school. Similarly, it’s a safe bet that “consumer” groups and government officials will try to kill Wal-Mart’s project, because the real interest of many of these groups isn’t in promoting health or consumer well-being, it’s in personal power and wealth. In this case this specifically means seeking control over the fastest growing sector of the economy. If I’m right, and they try and succeed at killing this good project, they’ll be killing people along with it, since basic and preventive care demonstrably saves lives.
But I expect Wal-Mart will prevail, and in doing so will
reduce health care costs and increase accessibility; the demand is so great for
this sort of product that it will be hard for governments to stop this
project. I love Wal-Mart for doing
this. I hope they succeed beyond their
wildest dreams, make big profits in doing so, and benefit their customers with
improved health. It may not solve every
imaginable problem with respect to health care provision, but unlike
big-government schemes such as Hillary-care or Romney’s
Charles N. Steele is Assistant Professor of Economics at
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